General Return Policy
	At Warners' Stellian, your total satisfaction is our top priority. Your purchase is backed by a 30-day return/exchange guarantee* (see details below) and each appliance is fully covered by the original manufacturer's warranty. Special care is taken to ensure each shipment is sent out properly packaged and 100% insured.  For detailed information on returns, exchanges and cancellations, or what to do in the case of shipping damage or product malfunction, read below: (For purchases made in our stores, please see our In-Store Return/Exchange Policy)
	Return /Exchange Policy: Upon receipt of your product(s) please consider the following: *Fully crated product(s) complete with original box, packing materials, manuals and accessories may be returned and/or exchanged within 30 days of original ship date. A minimum 25% restocking fee will be assessed to each product and the customer will be responsible for all applicable shipping costs. Shipping costs could include, but are not limited to, services used to properly move, pack & return ship the original product. Free shipping promotions do not apply to returns/exchanges. Uncrated product(s) and Special Order Items are non-returnable.
	Cancelling Your Order: If you cancel your order before your product(s) ship, you will not incur charges. If you wish to cancel your order after your product(s) have been shipped you will be charged a minimum 15% restocking fee as well as all applicable shipping costs, including the return shipping charge. Special Order Items cannot be cancelled.
	How to Handle Shipping Damage: All shipments sent out by Warners' Stellian are insured. We strongly suggest that you inspect your product(s) thoroughly before accepting and signing for them. Container / Packaging Damage: If the container or product package shows evidence of damage, note it specifically on the delivery receipt and have the carrier agent acknowledge by signing. Contact us within 24 hours to report. Call (877) 431-2100 (opt. 1) or email info@warnersstellian.com. Concealed (Cosmetic) Damage: Concealed cosmetic damages must be reported to us within 7 days of receipt. Report by calling (877) 431-2100 (opt. 1) or email info@warnersstellian.com. If cosmetic damages arise after the 7 day period, you are responsible for filing any claim with the shipping company. In the event that concealed damages are found, we strongly suggest that you email us with a detailed description of all known damages, along with supporting photographs. It is in your best interest to provide this information to us in a timely manner, so we can effectively serve you. Warners' Stellian reserves the right to service and repair all cosmetic damages prior to authorizing an exchange.
	Dealing With Defective Merchandise: Nearly all products offered by Warners’ Stellian include a full one-year manufacturer's warranty (see warranty information enclosed with the product for complete details). If you receive a product that is functionally defective, contact our Customer Service Department at (877) 431-2100 (option 2) or e-mail us at customerservice@warnersstellian.com. We will arrange to have your products serviced by an authorized technician (when applicable). Warners' Stellian reserves the right to service and repair all defective merchandise prior to authorizing an exchange. If product is deemed irreparable by an authorized service technician, product will be exchanged at no additional cost to you.  For information regarding manufacturer factory service - click here.