Return/Exchange Policy for In-Store Purchases

If a return is made for any reason other than damage or malfunction, a $75 pickup charge
and a minimum 25% restocking fee may be assessed to each returned item. All special order
items require a 50% nonrefundable deposit. All trim kits and custom panels are nonrefundable.

For further assistance on returns and exchanges, please contact your sales associate
or a Customer Service Representative at (651) 222-0011 (option 4). 

In order to help us serve you better, please be ready to provide the model number and serial
number of the unit you would like to return or exchange.

(For purchases made online, please see our Online Return/Exchange Policy)