Return/Exchange Policy for In-Store Purchases (For purchases made online, please see our Online Return/Exchange Policy) If a return is made for any reason other than damage or malfunction, a $75.00 pick up charge and a minimum 25% restocking fee may be assessed to each returned item.
	Special Order Items - Return/Exchange Policy All special order items require a 50% non-refundable deposit. All trim kits and custom panels are non-refundable.
	For further assistance on returns and exchanges please contact your sales associate or a Customer Service Representative at (651) 222-0011 (option 4). In order to help us serve you better, please be ready to provide the model number and serial number of the unit you would like to return or exchange.